Contact Us

We’re Here for You

At ”LUMOSPORT“, every jersey represents passion, memories, and the love of the game. We value every customer and are committed to providing a smooth and enjoyable shopping experience.

Whether you have questions about your order, shipping, products, or customization, our team is always ready to help.

 How Can We Help?

Our customer service team can assist you with:
* Order inquiries
* Shipping and tracking questions
* Product information
* Size and customization questions
* Order changes and other concerns

Please feel free to contact us anytime. We will do our best to respond and provide assistance as quickly as possible.

 Contact Information

LUMOSPORT Customer Service

Email:lumo.shop@outlook.com

Customer Support Hours:
Monday - Friday  9:00 AM - 6:00 PM (GMT+8)
(We may need additional time to respond during weekends, holidays, and peak seasons.)

Before Contacting Us

To help us assist you faster, please include the following information in your message whenever possible:

* Order number
* Email address used for your purchase
* Product details
* A clear description of your question or issue

For damaged packages or product issues, please include relevant photos or videos so our team can review and provide a solution as quickly as possible.

Thank You for Being Part of LUMOSPORT

From placing your order to receiving your package, we want every step of your journey with LUMOSPORT to feel simple, and supported.

Thank you for choosing **LUMOSPORT**. We look forward to serving you and being part of your sports journey.

LUMOSPORT Team